DATE OF LAST UPDATE: MAY 21, 2020
Domestic Shipping Policy
Thank you for visiting and shopping at CoolerChoices.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are usually processed and shipped within 3 business days.
Orders are not shipped or delivered on weekends or holidays.
Your purchased products are typically delivered to you within 8-15 business days. We state this because if you perhaps order on a Friday, it takes our processing center 2-3 business days to get it shipped out to you depending on the level of orders being processed at the same time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates and delivery estimated
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation and order tracking
Estimated delivery time
3-15 business days
Shipping is limited to the contiguous 48 states, USA only (i.e. NOT Alaska or Hawaii).
When your order is processed and a tracking number is available, you will receive an email with tracking information.
Customs, duties, and taxes
CoolerChoices.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.
CoolerChoices.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Photographs are always valuable in relation to any claim.
International Shipping Policy
CoolerChoices.com does not ship internationally.
Our Refund Policy provides detailed information about options and procedures for returning your order.
Still have questions about shipping?
Please email customer service at CoolerChoices@gmail.com
1 833 333 9373